State Farm® Insurance Agent Jenny Renner-Alatorre
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mayra Herrera
November 19, 2025
"Alanna is great! She was able to help me quickly and professionally."
Martha Russell
November 19, 2025
"We met we Heather on Monday at the office. Getting an appointment was easy. They would have met us at other locations, but the office was convenient for us. Heather came out to meet us and offered coffee etc. She was knowledgeable about their products, and had the computer screen visible to us at all times. When Heather wasn’t sure of an answer, she said she would research it and get back to us by the next day, and she followed through. I am very pleased."
Maria Yenni Madera
November 19, 2025
"Hi, today I went to get insurance and they treated me wonderfully. They are very kind and the service is top-notch. They explained everything to me step by step with great detail. I loved it and highly recommend them. It's the best place with the best service.thank you so much 😊"
Nicholas Conner
November 13, 2025
"Great team in the office, everyone is friendly and willing to help me out. I worked with Heather on a home quote and she was very efficient, she understood exactly what I needed and took the time to review my options. I'm very happy to have worked with them"
"Nicholas, thank you so much for your kind words about Heather and the team. We are honored to assist you with your insurance needs and we appreciate your support! - Jenny "
Scott Johnson
November 11, 2025
"Alanna is incredible at what she does. She is very knowledgeable in all aspects of insurance and is amazing with the customer service she provides. She was able to make what could have been a most complicated situation, into a very simple and understandable process."
"Scott, I’m happy to hear Alanna took such great care of you and she could provide you with a positive insurance experience. We appreciate the kind words and for the opportunity to serve your insurance needs! Thank you so much. - Jenny"
Phil Wright
November 11, 2025
"This has been a great office to work with! I worked with Alanna and Xoe, and both were excellent! Prompt, professional, and excellent customer service! Highly recommend!"
"Phil, thank you so much for taking the time to share this! We are so happy to hear that your experience with our office has been a positive one. My team and I are always here to help! - Jenny"
Anthony Dorado
November 8, 2025
"Jenny was so incredibly helpful! She wasn’t able to provide me the insurance I was looking for, but she referred me to someone who could, and she was friendly and caring and all of the good things! Go to her for sure. I have no doubt if she had what I needed available, she would have worked with me to get me something that worked for me, but know that even if she doesn’t, she’ll provide you with someone who can, and that means a lot to me."
"Anthony, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Jenny"
Rodolfo Mendoza
November 7, 2025
"I switched over to State Farm after being with another company for five years. I was a bit nervous. The customer service and patience with the process was top notch. I had several questions about my new policies and every single question was patiently answered so it made me feel comfortable with my switch."
"Thank you so much for allowing us to help with your auto insurance!"
Ryan Brejska
November 6, 2025
"This office is amazing! It’s very clear that they care for their clients and they want to give outstanding service! Alanna and Xoe are super fun and great people!"
"Thank you Ryan!"
Josh Gil
November 5, 2025
"Great experience! Was able to get all of my questions answered. She is the best."
"Thanks Josh! We really appreciate your kind words!"
joanna jenkins
November 5, 2025
"Staff are friendly and knowledgeable, helpful every time I call. Great place 👍"
"Joanna, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Jenny"
Roger Fitts
November 3, 2025
"they are very patint and helpful i have no complaints"
"Thanks Roger!"
hunter bedortha
November 1, 2025
"Alana is absolutely amazing to work with! She goes above and beyond to make sure everything is explained clearly and that you’re getting the best coverage for your needs. She’s incredibly kind, knowledgeable, and makes what could be a stressful process feel easy and personal. I can’t recommend her enough, if you want someone who truly cares, ask for Alana!"
"Hunter, thank you so much for taking a moment to express your satisfaction with Alanna! I am so thrilled to hear that she took such great care of you. Your feedback is not only important to us but very much appreciated! Your recommendation means the world to us. We are always here to help. - Jenny"
Rebecca Allen
November 1, 2025
"Excellent, very efficient."
"Thank you so much for taking the time to share your positive experience with us, Rebecca! My team and I will work hard for your business every day. We appreciate you! - Jenny "
Brian Daniel
October 31, 2025
"Alanna was both knowledgeable and helpful. It was great to have someone help that was understanding of our needs."
"Brian, thank you for sharing your experience with Alanna with us! We are so happy to hear that you had a great experience. My team and I are always here to help! - Jenny "
James S.
October 31, 2025
"Heather is wonderful. Knowledgeable and very friendly,"
"James, thank you for your kind words! I'm glad that Heather took great care of you. We appreciate your feedback! - Jenny "
Tina Morefield
October 30, 2025
"Heather was very helpful and pleasant to work with she gave me very good options. If I think of anyone needing insurance I will definitely refer them to you guys."
"Thank you so much for your kind review, Tina! We're so happy to hear that Heather was helpful and pleasant to work with. Your experience is exactly what we strive for! Your recommendation means so much to us. We appreciate you and your support! - Jenny "
SuperBabyJr
October 24, 2025
"Office services are great"
"Thank you so much for the kind review! We appreciate your trust in our business. - Jenny"
Mary Lanning
October 22, 2025
"Spoke with Alanna to pay car insurance. She is always great to speak with, very friendly and professional."
"Mary, Thank you for taking the time to share your experience. We appreciate your recommendation! - Jenny"
Keith Ann Clotiaux
October 21, 2025
"This is a great team, always quick to respond, knowledgeable and professional. I bundle car and homeowners and get a great rate. Highly recommended!"
"Keith, Thank you for the kind words. We will always be here when you need us! - Jenny"
Kai Iskawa
October 19, 2025
"I loveeeeeee the big hotdawgs and the soft bun combo 🩷🩷"
"Thank you!!"
JV Wilhelm
October 11, 2025
"I've been with State Farm a long time, but now have this new team, and let me say, Heather and Alanna listened to my story of my stolen car (now recovered) and were so very helpful in making my decision to get comprehensive. Great team, Jenny. ~JV Wilhelm Lincoln City, Oregon"
"JV, we are so happy to hear that Heather and Alanna took such great care of you! Please don't hesitate to reach out if you need anything at all. We appreciate your support! - Jenny "
Martha McMillion
October 8, 2025
"Always very fast and best information. I was looking for home insurance quotes and Heather was a great help"
"Martha, thank you for taking the time to share this with us! We appreciate you and your kind words. My team and I are always here to help! - Jenny"
craig kunkle
October 7, 2025
"Heather at State Farm was extremely helpful and so patient with the long process it took to get the insurance that was a very good policy with a reasonable price point that helped fit within my budget at this time. I found her to be extremely professional and a genuinely helpful to work with me for what seemed like a year of working up a quote that does save me money and increased coverage at the same time. I look forward to a working relationship with her in the future to help maintain this reasonable price point as well as any possible claims that may arise in the future. I could have gone with some other insurer online, but that would not be as personal of an experience; too which I would rather have a representative that is brick and mortar and accessible for in person representative for the processes when dealing with insurance issues. If anyone is looking for insurance needs, I would recommend meeting with Heather or any of the other friendly representatives in this State Farm Office to see for yourself the grand personal attention they offer as part of your insurance search: Thanks Heather. Craig K. - Independence Oregon Resident for over 36+ years"
"Thank you so much for your detailed and wonderful review, Craig! We are so happy to hear that Heather was so helpful and your experience with her was such a positive one. We truly appreciate the recommendation and your support. Thank you again for sharing this with us! - Jenny"
Lynne Moore
October 3, 2025
"I emailed a request and it was taken care of immediately. Very much appreciated. 😀"
"Thank you Lynne!"